Mon 31 Oct 2011
Brand Ambassadors: Marketing, Public Relations and Social Supporters of the Company Line
Posted by boardroompr under Marketing Strategies, Promotions
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Looking to better brand your business and generate more buzz? Public relations, social media and advertising may work. But in the busy South Florida and national product marketing landscape, a brand ambassador has your back.
A “brand ambassador” is an advocate who represents a brand in a positive way, says GC Marketing services. The ambassador is charged with expressing the message of a company to consumers – or to anyone who would benefit from learning about the brand being promoted. This could be done via on-air messaging or print advertising, or by using “street teams” of people who spread the word – and possibly product samples – into the community of targeted prospects. Think of the brand ambassador concept as a public relations / human resources hybrid – someone who both educates consumers regarding the brand, and promotes it with traditional and new and social media.
This advocate can be an executive or employee with the firm, a paid spokesman, or – best of all – a customer or client who truly believes in the company or its products. Transforming company employees into brand ambassadors is a logical starting point. Educated in the benefits of the product or service, they’re sent into the marketplace to touch consumers and prospects. For example, if you market a product targeting young adults, a college campus is a goldmine that can expand your target audience in a big way.
Your team would scout out “popular” kids or leaders on campus. In fact, this has grown into a nation-wide trend. “Companies from Microsoft on down are increasingly seeking out the big men and women on campus to influence their peers,” notes the New York Times in “On Campus, It’s One Big Commercial.”
Tapping into the college network connects a brand with young people who know the ins-and-outs of social media and how to “be cool.” Simultaneously, they grant you access to their Facebook friends, twitter followers, Greek organizations, and other various networks on campus. Barnes and Noble has a national Campus Ambassadors campaign, as does Luna Bars, Red Bull, and Hewlett-Packard, among others.
Whether you look to your current staffers or the student union, seek out social, friendly, captivating people to spread the word about your brand. Having a great product simply isn’t enough. You need to actively educate people as to your existence and what you have to offer.
And brand ambassadors can help carry that marketing load.




Much already has been written about Steve Jobs – his 