Marketing Strategies


With the New Year many companies are trying to enhance their business and create a stronger presence online.  You should too! According to a recent article in Open Forum, there are eight easy steps to boost your website on a budget.

The following are our top 5.

  1. Maintaining a blog can do a lot for your business. They bring traffic to your website, stir discussion and keep the public interested.  Blogging is as easy as creating a free account on Blogger.com or Wordpress.com. If you already have a Website, your Webmaster or marketing firm can create a blog as part of your site.  Once the blogging tool is installed, just log in and start writing.
  1. Don’t hesitate to register with a business-listing site.  Websites like Bing, Yahoo, Yelp and Google can help your business with website traffic through search engine optimization (SEO), and help increase the amount of times you are seen online.
  1. Paying attention to key words helps with SEO.  The more precise your wording, the higher the probability of increasing traffic to your website, and prospectively more clients.  You can also use the Google Keywords Tool which allows you to check for searches that describe your business and will notify you with successful and unsuccessful keywords that resulted from the search.
  1. Watching your analytics also helps with your online presence.  You can register with Google Analytics and search your blog posts to see which are faring well on your site and what specific keywords were used to accomplish it. This helps see which keywords work best and what types of information are read frequently on your website.
  1. Adding social media tools should be a priority in today’s society.  Twitter, Facebook, Foursquare and Linked in are just a few of the names we hear on a daily basis in public relations.  These social media sites are very popular and effective tools in creating website presence.

To read more helpful tips, visit Open Forum’s website.

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The holidays are here! Not only does that mean ’tis the season to be jolly with family and friends, but in the workplace as well.

By peppering your business with a little holiday spirit, you can revamp your brand image and inspire some holiday cheer in your customers.

Take Starbucks.

Its holiday marketing campaign, which debuted in November, features seasonal beverages like the “Peppermint Mocha” and “Gingerbread Latte” served up in special edition holiday cups.  This year, Starbucks has gone one step further with the Starbucks Cup Magic App, which allows coffee-drinkers to animate the action on their coffee cups on their smartphone screens.  The object, says VP-Global Digital Marketing for Starbucks, Alexandra Wheeler, is to both “surprise and delight” customers during this holiday season.

So get in the spirit! Here are some things you can do to make the holiday season a catalyst for your business:

-Deck the halls with boughs of holly! But seriously, some easy, simple decorations can go a long way.  By creating a fun, holiday atmosphere, your employees and customers alike will relish in the spirit of the season.

-Learn the holiday news cycle. To avoid missing out on an opportunity for your product or service in a publication, make sure you’re up to date on the editorial calendars well in advance to see what specific topics the media outlets will focus on during this holiday cycle.

-Wish your social media following a happy holidays. A simple tweet or Facebook post spreading the spirit will bring you back into sight and into mind.  Keeping up a rapport with those in the digital world (and continuing to maintain your online presence) is extremely important, especially now!

So enjoy this holiday season, and take advantage of the opportunity to enact some timely marketing strategies. Fa la la la la, la la la la.

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Our recent LMA media panel led by Boardroom COO Don Silver was a resounding success.  Panelists Julie Kay, Daily Business Review and Paul Brinkmann, South Florida Business Journal did a great job describing the best of the best and worst of the worst law firm crisis management war stories to an audience of mostly senior legal marketing pros at Greenberg Traurig’s Miami office.

The program was moderated by Don Silver, who led off with a brief primer on the top 10 ways that law firms can prepare themselves for and manage through a crisis.  The plan was to have Julie and Paul share a couple of examples of law firm crises they had covered in the past, but the discussion quickly turned into a roundtable with full audience participation.

Lessons learned for speakers and moderators:  Always be aware of what your audience wants.  That’s why the program was almost immediately opened up for member participation and the planned case study exorcise was set aside.

Those wishing to become involved in LMA’s South Florida CityGroup can contact Co-Chairs Jennifer Clarin of Boardroom Communications (954) 370-8999 or Susan Greene of  Becker & Poliakoff (954)985-4124.

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Looking to better brand your business and generate more buzz? Public relations, social media and advertising may work. But in the busy South Florida and national product marketing landscape, a brand ambassador has your back.

A “brand ambassador” is an advocate who represents a brand in a positive way, says GC Marketing services. The ambassador is charged with expressing the message of a company to consumers – or to anyone who would benefit from learning about the brand being promoted. This could be done via on-air messaging or print advertising, or by using “street teams” of people who spread the word – and possibly product samples – into the community of targeted prospects. Think of the brand ambassador concept as a public relations / human resources hybrid – someone who both educates consumers regarding the brand, and promotes it with traditional and new and social media.

This advocate can be an executive or employee with the firm, a paid spokesman, or – best of all – a customer or client who truly believes in the company or its products. Transforming company employees into brand ambassadors is a logical starting point. Educated in the benefits of the product or service, they’re sent into the marketplace to touch consumers and prospects. For example, if you market a product targeting young adults, a college campus is a goldmine that can expand your target audience in a big way.

Your team would scout out “popular” kids or leaders on campus. In fact, this has grown into a nation-wide trend. “Companies from Microsoft on down are increasingly seeking out the big men and women on campus to influence their peers,” notes the New York Times in “On Campus, It’s One Big Commercial.”

Tapping into the college network connects a brand with young people who know the ins-and-outs of social media and how to “be cool.” Simultaneously, they grant you access to their Facebook friends, twitter followers, Greek organizations, and other various networks on campus. Barnes and Noble has a national Campus Ambassadors campaign, as does Luna Bars, Red Bull, and Hewlett-Packard, among others.

Whether you look to your current staffers or the student union, seek out social, friendly, captivating people to spread the word about your brand. Having a great product simply isn’t enough. You need to actively educate people as to your existence and what you have to offer.

And brand ambassadors can help carry that marketing load.

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Much already has been written about Steve Jobs – his marketing genius, his control of public relations, his ability to skillfully meld the products he created with a pent-up consumer demand for those products (or so we thought once his products were released).

That was the brilliance of Jobs. To paraphrase something he once said, “It isn’t up to consumers to know what they want. It’s up to us to tell them.”

Steven Jobs was one of those transformative inventors who comes along once every few generations. Perhaps it is a testament to how much he touched so many that – as President Barack Obama commented – so many learned of Jobs’ passing on a device he had invented.

He was also a public relations and marketing mastermind. His retail success came from creating powerful products backed by the buzz that made people feel they must have those devices. Apple’s iMac, iPod, iPad and iPhone wowed audiences when revealed in grand on-stage debuts – with Jobs as the emcee. Journalists were awed, and their articles reflected their amazement.

And we consumers bit – hard.

Apple didn’t need “traditional” consumer electronics marketing. The company consistently avoids major announcement hubs like the Consumer Electronics Show, notes PRdaily. He launched the hype – and sustained it.

Most (dare we say All-But-Apple) cannot afford to sidestep the major events. We bend over backwards to please our patrons, and play the retail merchandising game the way the industry has created it. Yet Jobs’ prowess in product development showed us that the brand dictates the trend – and not vice versa.

By developing one-of-a-kind products with unique messages to match, marrying art and technology in a way we’ve never seen before, Jobs dominated the technology industry. As the article explains, many described Apple products as “funky” and “snazzy,” showing their appreciation for the visual appearance of the tech.

Steve Jobs was quoted once as having said, “The customer is not right, I am.” Masterfully brilliant, unabashed in his view of the world, in every essence of the word, Steve Jobs – in his jeans and black, mock-turtleneck – didn’t just sell us things. He sold us dreams.

And if you were listening, he sold us a new roadmap to successful marketing.

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Let’s face it— there’s no such thing as a straight print journalist anymore. If you’re in the journalism field, never has going multi-platform been more important.

Miami Herald reporter, columnist, blogger (and tweeter!) Cindy Goodman agrees, encouraging all journalists to use new media to enhance their brand as well as the quality and readership of their stories.

This is 2011. If you’re not on the new media train, you are most likely soon without a job.

Goodman was one of the first writers at The Miami Herald to start a blog (eight long years ago!), The Work/Life Balancing Act, and is an active voice on Twitter. She has additionally developed her own blog, Raising Teenagers in The Digital Age, uses a website for her own personal branding, and has Facebook pages devoted to her stories.

Goodman is an awesome example of using new media to stay alive in journalism, without sacrificing her journalistic integrity. Here are some tips and tools you can use to follow this new media maverick into the realms of multi-platform journalism:

BLOGGING

  • Have fun with voice and personality in your blog. It’s a platform where there’s some wiggle room for editorializing. But don’t go overboard! You are still a journalist at heart.
  • Make sure your blog has a consistent theme, voice, or message to establish yourself as an “expert” or “go-to” on your topic.
  • Use your blog as a place to put ancillary, fun, less relevant information that didn’t necessarily fit into your stories.
  • Keep up a conversation with your readers on your blog. Listen to their opinions and give them what they want!

TWITTER

  • Be smart about your tweets to bring traffic back to your news story rather than give it all away in 140 characters.  Always try to tweet with links to a bigger story unless you are giving periodic updates from an event.
  • Create a conversation with your followers. Don’t simply promote yourself, your brand, and your stories.
  • Be careful about retweets: even if you’re not the one writing them, they still reflect on you and your journalistic voice and integrity. Make sure your retweets are reputable and that you are willing to be liable for them.
  • Follow and retweet relevant sources to expose your readers. Twitter is all about vanity, so retweeting twitpics from your followers will encourage others to send in their photos, and ultimately follow you.

VIDEOREPORTING

  • Be sure your videos complement the print/online story. They should not reiterate the print but augment it.
  • Keep your videos short, from 90 seconds to 3 minutes.
  • Sometimes you can use footage from an interview as online video; an interesting fact that didn’t necessarily fit into the story could make it in to the piece this way.
  • Again, don’t shoot video for the sake of shooting video. There has to be a reason for people to play it.

With regards to all of this new media, take a deep breath before you post or upload. Think, do you really want to say this? Once you click submit, your words, pics, and video have free reign in the online vortex. You can never really take anything back! So next time you write a story, grab your flip-cam and your smartphone, because you’ll need them!

As a journalist, you may be entering uncharted waters, but with street smarts and adaptability, you should be a-okay.

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Legal Aid Service of Broward County and Coast to Coast Legal Aid of South Florida will host its 10th Annual For The Public Good Gala on Friday, October 14 at the Hilton Fort Lauderdale Marina. The event is Legal Aid’s annual fundraiser with proceeds benefiting families and individuals in gaining access to equal justice.  Our very own Account Executive Michelle Friedman was named as Publicity Chair this year and has secured outstanding media placements.

Boardroom Communications is a proud sponsor and looks forward to seeing everyone there! For more information call 954-736-2429.

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Twitter is no longer just a resource for teenage girls to follow Justin Bieber’s daily happenings, or to track down the nation’s favorite food trucks. According to an article on Mediabistro, SEO firm BrightEdge has found that having a Twitter share button can drive up to seven times more exposure via the social media universe. SEVEN times!

Even with these statistics, less than half of the top 10,000 websites use this share button on their pages, according to the same firm.  The share button for Twitter, the Facebook “LIKE,” and the “follow” option for both sites are all free tools- why aren’t these websites tapping in?

With these tools, your website can travel from social network to social network, and reach more people through retweets. Twitter and Facebook are no longer just social platforms, but are really becoming business tools. Knowing how to target your Facebook page and Twitter account or website, whether personal or for your business, can help you expand your audience. While the “share” button is of course a great start, there’s much more you can do!

Here at Boardroom Communications- here’s what we’d suggest to help you broaden your online exposure:

  • Be smart about your Facebook posts and tweets. You want to keep your information fresh and current, but don’t go overboard!
  • If you own a small business, use your personal Facebook page to plug your business, but subtly of course.
  • Keep up with those in your social networks that can potentially benefit your business; after all, information is power!
  • Always stay up to date with the various apps and tools that can further link you to the social media universe.

With these tools and tips, you’ll be sure to expand your online exposure. It’s all free and there’s absolutely zero risk involved!

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As consumers, we are bombarded with advertisements on a daily basis. Ads come at us from all directions – when we’re sitting in our cars on the highway, when we grab a newspaper or magazine with our daily coffee, when we log on to the Internet…the list goes on. The average consumer is unaffected by most of the ads, rendering them ineffective.

When the Internet started displaying ads based on the user’s search history, the number of insignificant ads declined. And now marketers are turning to a new kind of advertising strategy to cut out more pointless ads from our lives – facial recognition.

Digital advertising displays can now identify the age, gender and race of an individual and will only show ads that would be relevant to them. For example, the Venetian resort and casino in Las Vegas uses facial recognition to provide suggestions for restaurants, night clubs and other entertainment to passersby.

How it works: Essentially, when you stand in front of a display, the camera analyzes your facial features to determine your approximate age. Using that information, the system will only display ads that are marketed towards that demographic. For example, if the system decides the person in front of the display is a woman in her mid-20s, it will show her advertisements for shoes, handbags, cosmetics, and so on.

Companies like Adidas and Kraft Foods Inc. are looking to implement this technology to their marketing efforts. The belief is that consumers will be more likely to buy something if they are offered the right products quickly.

While the thought of getting rid of trivial ads sound great, is it worth giving up your privacy?

Some people fear that the use of this technology will be an invasion of privacy. Proponents of facial recognition think it’s another way for companies to gather information without the public’s knowledge and permission.

In a similar fashion, when Facebook Inc. unveiled their photo tagging system using facial recognition, users were in uproar at the lack of privacy.

Is the risk of losing some privacy worth evading the ads that have nothing to with us? What costs are you willing to pay to avoid being exposed to a plethora of advertisements?

For more information about facial recognition technology and how it works, click here.

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In the wake of the Weiner scandal, Spirit Airlines has proved that capitalizing on hot topics in popular culture can be an effective marketing strategy.  As explained in a recent Miami Herald article, the Miramar-based company is now roasting up “The Weiner Sale”—a 9 dollar fare with round trip purchase.  Though Spirit never mentions the congressman specifically, the jabs do anything but shy away from Anthony Weiner. The airline touts that its Weiner deal is “too hard to resist” and that patrons should “hurry to book now, before this sale gets hacked!”

While Congressman Weiner faces public humiliation, Spirit might just make bank off its “shock marketing” strategy. Current pop culture crazes like Weiner’s lewd photo or Rebecca Black’s hit single “Friday” can serve as potential marketing platforms, outlines for jingles, puns, wordplay and instant consumer recognition.

Spirit’s charade has garnered the airline national attention, with spreads in The New York Daily News, The Wall Street Journal and a segment on MSNBC. As Arun Sarma, marketing professor at University of Miami explains, “They’re quick decision-makers in the sense of, ‘Why not take advantage of this?’” Why not, indeed.

You don’t have to be as big as Spirit Airlines to take advantage of a public relations opportunity like this. If you see a chance where you can tie into a hot news story that could make sense with your campaign or your product, as Sarma says, why not? The publicity you could generate via email and word of mouth could bring you just as much buzz as Weiner himself!

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