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The PR crisis that Papa John’s is currently facing due to racially insensitive comments by its founder, former CEO and now former board chair, underscores the potential risk of putting all of your marketing eggs in one basket. For years, John Schnatter has been the face of the popular worldwide pizza delivery business. From television […]

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BoardroomPR has managed Florida public relations for the Florida Property & Casualty Association (FPCA) for more than a decade. The association represents the interests of Florida-based home insurers through government relations, public affairs, consumer education and PR. From time to time, an opposing business or political interest group will attack the industry with false allegations […]

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How did customer-focused Southwest Airlines respond to its recent mid-air jet engine failure with airline’s first passenger fatality in its history? As a Florida crisis PR specialist, I can confidently give the company an A. Almost immediately the company’s CEO delivered a 40-second video apology, four employees flew to Ms. Riordan’s home to assist her […]

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Composition of Todd Templin and Don Silver of BoardroomPR

BoardroomPR crisis pros, Todd Templin and Don Silver, were recently published in O’Dwyer’s, the nation’s number one professional PR journal. Their article discussed the continuing relevance of press conferences and their role in the marketing and communications mix during a crisis and how to integrate with traditional media relations, social media and online reputation campaigns. […]

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Crisis PR graphic

Another day, another sexual harassment accusation. As of late, it seems as though it has become an unfortunate norm. As brave victims step forward, the accused, and the companies they work for, are left scrambling to recover their tarnished reputations. With investigations pending and answers wanted, crisis communication is mandatory. Julie Talenfeld, president of BoardroomPR weighs in […]

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Yes — social media allows businesses to have direct communication with their target audience. On these platforms, businesses can engage in two-way conversations where they’re ultimately building individual relationships. But like any relationship, there can be disagreements and negative feelings expressed on these platforms, which can be damaging to a brand’s online reputation. Entrepreneur shares […]

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crumbled newspapers with the word news on it describing fake news

Fake news may be fake, but it certainly isn’t new. In fact, we’d argue that the idea that fake news is a new concept is fake news in and of itself. Boom! Though the concept – we’d previously refer to it as propaganda or a hoax, for instance — is old news,  fake news’ sweeping […]

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Don Silver at the SPM Crisis Management Speaking Engagement

Boardroom’s Florida crisis PR and online reputation experts COO Don Silver and SEO Technician Brian French delivered another great program to 80 of SPM’s Florida property managers and execs in Clearwater Friday. Participants received a 30 min primer on crisis management and then had the opportunity to participate in a live seemingly impossible crisis case […]

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On Late Show Monday night, Stephen Colbert sounded off on POTUS. If you missed it, his monologue began as they normally do, this one focusing on Trump’s First 100 Days. Colbert showed clips of the President’s interview with Colbert’s CBS colleague, John Dickerson, wherein the President – among other terribly rude comments and gestures — told Dickerson, […]

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Fox News has ousted longtime newscaster Bill O’Reilly on Wednesday. This news comes (about two weeks) after an investigation the New York Times showed how Fox continuously stood by the pundit despite the mounting sexual harassment allegations filed against him. The agreements — and corresponding settlements — totaled near $13 million dollars. Let’s not forget […]

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