Based in Plantation, Florida, C3/CustomerContactChannels is a global provider of customer management solutions. Its proprietary and market-leading services include sales, service, performance optimization, reputation management, and complete customer lifecycle management via traditional, web, and emerging communication channels. C3 positively engages and promotes its clients’ brands with every contact made with their customers. Its global team of thousands gives the company the ability to serve domestic and multinational corporations in established and emerging markets.
BoardroomPR has been with C3/CustomerContactChannels since its inception, even working with the client’s management team. Throughout the journey, BoardroomPR delivered general market, business, and technology-related media relations, brand development, custom case studies and white papers, and thought-leadership programs that helped what was a nascent company establish itself as a pioneering market innovator. Today, BoardroomPR continues to help C3/CustomerContactChannels cement its brand through continued community relations and media exposure, especially as the client grows its domestic and global network of customer contact centers and international clientele.